Privacy Policy

Effective Date: June 1, 2026

Heaven Sent Pilates respects your privacy and is committed to protecting the personal information you provide through our website, booking platform, and studio services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you:

  • Book a class

  • Purchase a membership

  • Submit a contact form

  • Subscribe to emails or promotions

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Emergency contact information

Website Usage Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

This information helps us improve user experience and website performance.

How We Use Your Information

We may use your information to:

  • Process bookings and payments

  • Communicate about classes, memberships, and studio updates

  • Send promotional emails or marketing communications

  • Improve our website and customer experience

  • Respond to inquiries or support requests

We do not sell or rent your personal information to third parties.

Marketing Communications

You may opt out of promotional emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Third-Party Services

We may use trusted third-party platforms for:

  • Scheduling and booking

  • Payment processing

  • Email marketing

  • Website analytics

These providers may collect information as necessary to perform their services securely and effectively.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.

Cookies

Our website may use cookies and similar technologies to improve functionality and analyze website traffic.

You may adjust your browser settings to disable cookies if preferred.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your information

  • Withdraw consent to marketing communications

To make a request, please contact us at info@heavensentpilates.com.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact:

Heaven Sent Pilates and Wellness, LLC
21801 E Indiana Ave, Suite 103
Liberty Lake, Washington
info@heavensentpilates.com